A time may occur when you find it necessary to report a nurse to the Indiana Board of Nursing. That is whether you are a patient who has received inadequate care or a coworker noticing a pattern of destructive behavior. The Board, along with the Indiana Professional Licensing Agency and the Indiana Attorney General’s Office, have many resources for any person to file a complaint.
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For Consumers (General Public)
Whether you’re a patient or a patron, you may be looking to report a nurse. You have a choice with who to file your complaint, either the Board of Nursing or directly with the Attorney General’s Office.
If contacting the Board of Nursing, they can be reached via email at firstname.lastname@example.org or by phone at 317-234-2043. For further questions attempting to contact the Board, please reference a recent blog we made here.
If contacting the Attorney General’s office directly, there are several means for a person to file a complaint. First, you can access a printable consumer complaint form or an online version on the Attorney General’s website. You can fill out this form with all the details of your complaint. If you need additional support accessing a form, you can reach the Attorney general’s office by phone at either 1.800.382.5516 or 317.232.6330. You can also file a Do Not Call/Text complaint here.
Additional Tips for Filling Out a Consumer Complaint
To make sure your complaint is heard and processed, the Office of the Attorney General has several tips, including:
- A consumer transaction (such as a purchase) must have occurred before our office can investigate a complaint.
- If you have documents to support your claim, you must send copies of them to us. Please do not send original documents.
- Our office will contact you by mail as your complaint progresses through the process. Please allow adequate time for our office to notify you.
- You may get referred to another agency. Often another local, state, or federal agency will have the legal authority or more expertise than our office to handle a particular consumer problem.
Those wishing to file a complaint but have no commercial transaction attached to their report. It is best to reach the Indiana Board of Nursing to make sure your complaint is heard. Reference to our previous page regarding contacting the Board here.
Other Blogs of Interest
- Common Board of Nursing Disciplinary Actions | Complaints
- Most Common Reasons for Board of Nursing Discipline | Nurses Disciplinary Boards
- Who Does the AZ Board of Nursing Regulate?
Contacting the Indiana Board of Nursing | Nursing
Contacting the Indiana Board of Nursing may be necessary if you have questions or issues with renewing your license. There are multiple ways to contact the Indiana Board of Nursing, depending on the issue you need resolved or your questions.
Questions Regarding Your License
Nurses who have questions regarding the status of their application, expiration dates, education requirements, and other license questions can get directed through email at email@example.com and by phone at 317-234-2043. You can find other frequently asked questions on the Indiana Board of Nursing Page. It’s always helpful to search online to see if your questions are answerable there before contacting the Board.
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How Do I Contact the Indiana State Nursing Assistance Program (ISNAP)?
The Indiana State Nursing Assistance Program ISNAP is free of charge program for nurses struggling with substance abuse. That helps them find solutions for recovery while allowing them to continue working.
To best reach a member of ISNAP, they recommend calling their toll-free number at 844-687-7309. Additionally, nurses can subscribe to a monthly informational newsletter via email at info@INPRP.org.
Additional Points of Contact
Suppose you’re having trouble finding a contact within the Indiana Board of Nursing. In that case, the Indiana Professional Licensing Agency provides other resources. This includes a live chat option that allows you to speak with a state information officer. This function is at the bottom of the PLA homepage. Nurses also have the opportunity to call a helpline at 1-800-457-8283. Additionally, for those that prefer texting to calling, you can reach a text helpline at 1-855-463-5292.
If you still have questions, contact Chelle Law today to schedule a consultation. We assist nurses with all Indiana Board of Nursing issues.
Can You Be a Nurse in Indiana With a Felony?
Like 31 other states, Indiana, requires those applying for licenses to submit a “national criminal background check.” Prospective nurses with a felony or criminal conviction may wonder if this will keep them from being employed. There is hope, however, as the Indiana Professional Licensing Agency can either approve an application without further action or request an individual’s appearance before the board to gather more information.
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Indiana Professional Licensing Agency Criminal Background Hearings
Individuals set to have a hearing in front of the board may be asking what steps they need to take. In addition to requesting an appearance, the PLA may request additional information regarding the criminal activity or related documentation. Applicants who don’t have these items on hand can obtain them from the court or law enforcement agency that processed the matter. Further, the PLA can require applicants to write a statement explaining how the offense gets resolved.
Indiana Nursing License Expunged Offenses
Nursing professionals seeking a professional license in Indiana can have previous offenses expunged from their criminal history. Applicants can do this by petitioning the local court or through private legal counsel. Once a court grants a petition, the file is expunged or sealed. The court will send the files to the Indiana State Police Expungement Section, and they will comply with the order. Afterward, you can apply for an Indiana nursing license, which will likely get approved without further investigation.
Contact Chelle Law for assistance if your clearance gets denied for a criminal background check from a license. We help ensure all related court documents are collected and complete any statement you write. Obtaining an attorney with experience will help you present your case most favorably. They can help you bring your license and get on with your career.
Contact Chelle Law today if you have questions about Indiana Board Criminal Background Checks and want to learn more about our services.
Indiana Board of Nursing Attorney
The Indiana Board of Nursing protects and promotes the welfare of the people of Indiana. They do this by ensuring each person who holds a license as a nurse in the State of Indiana is competent to practice safely. This means the Indiana Board of Nursing has the authority to discipline the license of any nurse. Chelle Law’s Indiana Board of Nursing attorneys has represented over 600 nurses. They have the experience to help nurses with Indiana Board of Nursing matters. We assist:
- Registered Nurses (RN).
- Licensed Practical Nurses (LPN).
- Certified Nursing Assistants (CNA).
- Nurse Practitioners (NP).
- Certified Registered Nurse Anesthetists (CRNA).
- Clinical Nurse Specialists (CNS).
Indiana Board of Nursing Complaint
Who can file a complaint against a nurse? Patients, health care facilities, and other nurses, among others. When the Indiana Board of Nursing receives a complaint, Board initiates an investigation into the complaint (if the Board has jurisdiction and the complaint doesn’t get dismissed). After this happens, the nurse will receive a notice, and the board assigns an investigator to the case. Please note that having an attorney during this step can be crucial for nurses as they must submit a response. Interview with the investigator while also possibly appearing at an Indiana Board of Nursing Meeting.
Complaints are taken very seriously by the Indiana State Board of Nursing. They commonly investigate each complaint they receive. This protects public health and ensures the licensee is competent and ethical. Complaints are sometimes filed directly to the Office of the Indiana Attorney General’s Consumer Protection Division (referred to as the Division below). This investigates and prosecutes all complaints concerning regulated occupations such as nursing.
Indiana Nursing License Under Investigation
The Division will receive a complaint and will first decide as to its merit. Suppose the nurse who is the subject of the complaint is registered with the Indiana State Board of Nursing. Then they will fall under the state’s jurisdiction, and thus, the Division will take action. They will notify the licensee of the complaint’s nature and ramifications and try to resolve the complaint through negotiation.
A 30-day period then elapses before a further investigation can occur. During this time, the negotiation takes place. If an agreement is reached by the Division and the subject of the complaint signs a statement that it gets fixed, no further action takes place at that time.
However, if no agreement is reached in that thirty days, the Division can proceed with the investigation. They can call for witnesses, collect documents and conduct interviews with interested parties. If discipline is to take place, the attorney general receives this information and may prosecute and call for a public hearing on behalf of the state of Indiana.
Nursing Board Application Denial Assistance
Applicants to the Indiana Board of Nursing have a criminal history or previous discipline by the Indiana Board of Nursing (or any other Nursing Board). It may be subject to denial of their application for licensure. Thus, the Indiana Board of Nursing will investigate those with a criminal or disciplinary history from other licensing boards.
Reporting a Criminal Conviction to the Indiana Nursing Board
Indiana law (IC 25-1-1.1-1) holds any licensed or certified individual convicted of a misdemeanor (except traffic-related convictions) or felony. They must notify their Indiana Licensing Board within 90 days of entering the order or judgment.
Indiana Professionals Recovery Program
The Indiana Professionals Recovery Program (IPRP) is the Board’s non-disciplinary, confidential monitoring program for healthcare professionals, including Registered Nurses, Licensed Practical Nurses, Nurse Practitioners, and CRNAs licensed in Indiana. The design of the IPRP Program is for nurses with substance use disorders. Nurses interested in IPRP must voluntarily request entry and meet certain eligibility criteria or may be required to enter the program via mandatory regulatory admission.
Nursing Administrative Appeal and Hearing
Any licensee may request an appeal of an Indiana Board of Nursing disciplinary action to an administrative law judge with the Indiana Office of Administrative Law Proceedings (OALP) within the Indiana State Personnel Department (SPD). This OALP is scheduled to begin on July 1, 2020, but may be subject to change. In some instances, a case is sent automatically to a hearing. OALP conducts the administrative hearing before an Administrative Law Judge (ALJ). The hearing is not as formal as a trial but is similar. Each party presents evidence using documents or sworn testimony. Each party also gives an opening and closing argument explaining why the judge should rule one way or the other. A nurse’s attorney can cross-examine witnesses and testify on their behalf. After the hearing, the ALJ reviews the transcripts and evidence and makes a recommendation.
However, the Board decides to accept, reject or modify the ALJ’s decision. If an individual feels there has been a mistake, they can request a rehearing.
Indiana State Board of Disciplinary Actions
Indiana Board of Nursing disciplinary actions are given to nurses with a license or certification in Indiana. If the Board determines formal disciplinary action is necessary, it will happen after the completion of an investigation. It’s the job of the Board to review any complaint alleging a violation of the Indiana Nurse Practice Act. Thus, at an Indiana Nursing Board Meeting, the Board will vote to determine the outcome of each investigation. The Board can vote on a non-disciplinary outcome or vote to offer the formal nurse discipline, such as:
- Censure – official disapproval on the record but doesn’t affect the license.
- Letter of reprimand – on the official record but not affecting the license.
- Probation – the licensee must report to the board regularly.
- Limitations on practice.
- A fine assessed not to exceed $1,000.
- Suspension of license.
- Revocation of license.
Contact us today if you’re interested in setting up a consultation with our Indiana Board of Nursing Attorney and would like to learn more about the Indiana Professional Licensing Agency or any services we provide to Indiana nurses.