Arizona Registrar of Contractors Complaint Lawyer | Our attorney can assist a Contractor with Board Complaints

Who can file a complaint against a contractor? Patients, health care facilities, other professionals, among others. When the Arizona Registrar of Contractors receives a complaint, the Board initiates an investigation into the complaint (if the Board has jurisdiction and the Complaint isn’t dismissed). After this happens, the contractor receives notice and the board assigns an investigator to the case. Please note, having an attorney during this step can be crucial for contractors as they must submit a response, interview with the investigator while also possibly appearing at an Arizona Registrar of Contractors.

Responding to Practice Complaints and Investigations

After receiving an Arizona Registrar of Contractors Complaint or self-report, a contractor receives a notice from the Board requesting additional information as well as a response to allegations found in the complaint. From here, the Arizona Registrar of Contractors assigns an investigator to the complaint and they begin to collect evidence. The documents and evidence collected includes:

• Patient medical records
• Employment files from the contractor’s employer and business
• Criminal records
• Interviews of people associated with the Board Complaint (These interviewees can include the owner, medical director, colleagues, etc.)

Appeals of Arizona ROC Board Decisions by Attorneys

It’s always disappointing when a contractor receives an unfavorable decision from the Arizona Registrar of Contractors (“ROC“). However, contractors in Arizona can benefit from understanding the process that goes along with Arizona Registrar of Contractors Appeals and hearings after an Arizona Registrar of Contractors Complaint is heard. If you are facing an unfavorable ROC outcome due to an Arizona Registrar of Contractors Disciplinary Action, you can always appeal the decision.

Filing an Appeal after a Registrar of Contractors Meeting

The investigatory process and the appeal process work like this: The Arizona Board receives a complaint or initiates an investigation into the conduct of the contractor.  Once the board receives a complaint or self-report they will then initiate an investigation. The purpose of this investigation is to give the ROC evidence to make a decision on whether or not a contractor should face disciplinary action. If the contractor receives an unfavorable decision, it is at this point they can then file an appeal and request a hearing with the Arizona Office of Administrative Hearing. An Administrative Law Judge will then oversee the appeal and the contractor may need to attend a hearing. However, sometimes the investigation is automatically sent to hearing or an informal settlement conference can be held.

Contractor Administrative Appeal and Hearing Information

Any contractor licensee may request a legal appeal of Arizona State Board Discipline to an administrative law judge with the Arizona Office of Administrative Hearings (OAH) which is located in Phoenix. In some instances, a case is sent automatically to OAH. The OAH hearing is conducted before an Administrative Law Judge (ALJ).  The administrative process is not as formal as a trial, but is similar. Each party presents evidence using documents or sworn testimony. Each party also gives an opening and closing argument which should explain why the judge should rule one way or the other. An contractor’s attorney can cross examine witnesses and testify on his or her behalf. After it is completed, the ALJ reviews the transcripts, evidence and makes a recommendation. However, the Board makes the decision to either accept, reject or modify the ALJ’s decision.  If an individuals feels there has been a mistake they can request a rehearing.\

Arizona ROC Complaint Process

When complaints occur against a contractor’s license, it’s important to understand the Arizona ROC Complaint Process. Complaints go through the Registrar of Contractors (ROC). This is the licensing bureau which works to protect the safety, health and welfare of public by promoting quality construction by Arizona contractors. Their regulatory system keeps the quality high of all construction and avoid problems for residential and commercial customers. They set minimum criteria for contractors and the contractors must meet these criteria in order to earn a license in Arizona.

The Importance of the ROC Complaint Process

The ROC complaint process will help avoid litigation, and this is an important factor for any contractor. When the ROC handles complaints they usually resolve them pretty rapidly. This helps to save a substantial amount of money and time. Monetary compensation and attorney fees aren’t awarded during this process, but disputes get settled efficiently. The contractor, or defendant, usually will make a strong effort to comply with the orders of the ROC, mainly because of the risks to their license.

Complaints against a Contractor License

Anyone can file a complaint with the ROC. Most of the complaints allege that the complainant was harmed in some manner, but usually this is through alleged poor workmanship. There are twenty-four different grounds that can compose a complaint and for which a license can be suspended or revoked. The deadline for filing a complaint is usually two years after the commission of the act.

Consultation with Chelle Law Professional Licensing Attorney

If you’re interested in learning more about our Arizona Registrar of Contractors Attorney services and how to protect your license, set up a consultation with an Arizona attorney with Chelle Law today.